Feature Guides
Help relating to features.
- Appointment SchedulingThe core feature of the platform is enabling patients to alter their appointments, whether that's bookings, reschedules or cancellations. All changes are updated instantly in your Practice Management Software (PMS).
- Knowledge BaseThe Knowledge Base feature can be found within the Clinic Setup page. It is designed to store information and data on your clinic in order to answer any questions that patients may have.
- Human EscalationsHuman support escalations are available when a patient needs to speak to a member of the team, due to a specific query.
- Appointment PaymentsStripe Payment Processing allows you to connect your Stripe account and take payments for appointments via SMS links.
- Multi-Practitioner LoginsMulti-Practitioner Logins allow each practitioner to have not only their own login, but also their own patient inboxes.
- Waiting ListsWaiting Lists can be used to manage both last minute patient enquiries as well as cancellations.