Outbound Feature Guides

Help relating to outbound features

Cover Practitioner DiaryCover Practitioner Diary allows you to schedule automated SMS messages to patients in order to reschedule their appointments in the event that a particular practitioner cannot attend the clinic.
Appointment RemindersAppointment Reminders can be scheduled to confirm patient attendance for upcoming appointments, allowing the patient to reply directly to the reminder.
Patient Follow-upsPatient Follow-ups can be scheduled to encourage patients to return to the clinic after a recent (or not so recent) appointment.
Appointment ConfirmationsAppointment Confirmations can be set to confirm new appointments with patients, within 1 hour of the booking being made.
Review RequestsReview Requests allow you to schedule automated SMS messages to patients, requesting a review via an external review platform, such as Google or Trustpilot.
Invoice ChasingInvoice Chasing allows you to automatically remind patients of any unpaid invoices when outstanding for any specific period of time.
Patient Birthday MessagesPatient Birthday Messages can be sent automatically to patients on or before their birthdays for special offers or general greetings.